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Quality Assurance
MCOA is
committed to being a leading provider of the highest quality Cannabis products.
In achieving and maintaining this goal, we recognize that quality relies not
only in our product but also with our suppliers and in the service that we
provide to our customers.
We believe that these objectives are best achieved by maintaining a quality management system that meets or exceeds the requirements for each state or international operation. We will meet the requirements of any and all Quality Assurance Programs for recreational and medical use.
As part of our Quality Assurance Program, we will:
• Involve all staff in quality management;
• Use continual communication and analysis to better understand our customers’ needs;• Provide education and training for staff and affiliates so that they accept responsibility for quality;• Continually review all our systems and procedures for opportunities to improve;• Seek suppliers who share the same commitment to quality and insist at all times on its unfailing delivery.